Customer Support
Get updates and upgrades via Rand McNally Dock!
The Rand McNally Dock is an essential part of your Rand McNally GPS device. It provides you with free software upgrades and access to map updates. Through the Dock, you can also access the user guide for your device and send feedback to Rand McNally via "Tell Rand."
To get started, click the link below to download the installation file. Save the file to your desktop or another folder on your computer, then select the file and click "run" to begin the installation. If the download does not start, please adjust the settings on your Internet browser and/or anti-virus software.
Please connect your IntelliRoute® TND™ or TripMaker® RVND™ to your computer to begin using the Rand McNally Dock.
Download Dock Software
Rand McNally Dock System Requirements
Supported Web Browsers:
- Internet Explorer 7 and higher
- Firefox 3 and higher
- Safari 4 and higher
- Chrome 4 and higher
- Opera 10 and higher
Operating System:
- Windows XP
- Windows Vista
- Windows 7
- MAC OS 10.5.*
- MAC OS 10.6*
- MAC OS 10.7*
Hard Disk Space:
- At least 8 GB
Additional Prerequisites:
- JavaScript must be enabled

