Rand McNally is providing a major upgrade to the latest model TND, Tablet, and OverDryve Pro II devices. Those devices on the new Rand Navigation platform eligible for the upgrade are:
The upgrade includes:
After connecting to Wi-Fi, if you do not see the red update dot on the gear icon in the upper right corner, please know that the upgrade is on its way and please check back later.
If you’re not sure how to update your device, visit https://www.randmcnally.com/support and click on the Map & Software Update icon for further instruction.
The upgrade includes updates to the operating system and navigation application with full map update. Both updates should be done in the same event and may take 45 minutes to 2 hours to complete depending upon the speed and stability of the Wi-Fi being used.
Devices must have a stable Wi-Fi connection to properly update. PLEASE DO NOT ATTEMPT TO UPDATE YOUR DEVICE WHILE DRIVING as that may cause Wi-Fi to be inconsistent.
It is important to have a high-speed connection for the duration of the update. If you are using a hotspot, please check the remaining high-speed data before starting the update. Do not download on low speed.
If you have trouble with the Navigation application after the update, due to inconsistent Wi-Fi, please follow these steps: