TND 750

Please follow the directions below:

1. Ensure the device is connected to a Wi-Fi or hotspot connection.
2. Tap Settings (gear icon) on the launch screen.
3. Scroll down on the General tab and tap System settings.
4. Tap Apps & notifications > Truck Navigation and Force Stop the application.
5. Return to the Rand McNally Launcher screen and tap the RAND NAVIGATION app.
6. Tap the Settings icon and under the General tab there is a button for GPS repair.
7. Tap Scan and it will scan all navigational files and make corrections if needed.
8. Restart the device and return to the RAND NAVIGATION app to confirm the issue is resolved.

TND 550

Please follow the directions below:

1. Ensure the device is connected to a Wi-Fi or hotspot connection.
2. Tap Settings (gear icon) on the launch screen.
3. Scroll down on the General tab and tap System settings.
4. Tap Apps > Truck Navigation and Force Stop the application.
5. Return to the Rand McNally Launcher screen and tap the RAND NAVIGATION app.
6. Tap the Settings icon and under the General tab there is a button for GPS repair.
7. Tap Scan and it will scan all navigational files and make corrections if needed.
8. Restart the device and return to the RAND NAVIGATION app to confirm the issue is resolved.

TND Tablet 85

Please follow the directions below:

1. Ensure the device is connected to a Wi-Fi or hotspot connection.
2. Tap Android Settings > App & notifications > Rand Nav Truck and Force Stop the application.
3. Return to the Rand McNally Launcher screen and tap the RAND NAVIGATION app.
4. Tap the Settings icon and under the General tab there is a button for GPS repair.
5. Tap Scan and it will scan all navigational files and make corrections if needed.
6. Restart the device and return to the RAND NAVIGATION app to confirm the issue is resolved.
7.  

TND Tablet 70/80

Please follow the directions below:

1. Ensure the device is connected to a WiFi or hotspot connection
2. Go to Android Settings > Apps > Truck GPS and Force Stop the application
3. Return to main Application page and go to Rand McNally Launcher > Validate Configuration > let that process complete.
4. Once returned to the RM Launcher, tap on Repair GPS Data
5. Tap on Scan and it will scan all navigational files on your software and make corrections if needed
6. Restart the device and return to Truck GPS to confirm the issue is resolved