Follow the steps below to verify the integrity of software files on your GPS. Once the process is complete, you will have an option to repair any software-related issues that were discovered during the scan.
Please note that the process takes 30-60 minutes and requires that you have an Internet connection and keep your GPS connected to your computer.
The "Diagnostics & Repair" tool is part of the Rand McNally Dock™.
Please ensure that you have it setup, or download the Dock™ to your computer and follow the installation instructions here.
Click here for a step-by-step visual walkthrough